All PS4 models are affected and the best advice right now is to delay installing the update.
Yesterday, Sony released system software update version 9.00 for the PS4, but even though it was a relatively small patch at 490MB, it’s causing serious problems for some consoles.
For the vast majority of PS4 owners, the update installs without issue. However, a Reddit thread details multiple problems, including the PS4 being very slow after the update or unable to gain access to PSN. Some consoles are crashing, and in the worst cases the update has bricked Sony’s hardware.
So far, there doesn’t seem to be any clear link between the consoles affected. The base PS4, PS4 Slim, and PS4 Pro are all reported as experiencing problems. Having USB storage plugged into the console doesn’t seem to make any difference, either, after it was suspected as a potential cause. In some cases, the update won’t even finish installing in spite of multiple attempts to do so. That may end up being a blessing in disguise for those PS4 owners.
If you haven’t updated the system software to version 9.00 yet, it seems like the best thing to do is wait and see how Sony reacts. We may end up with a version 9.01 firmware update before the week is over, assuming Sony manages to quickly identify what is causing the problems.
Sign up for What’s New Now to get our top stories delivered to your inbox every morning.
Your subscription has been confirmed. Keep an eye on your inbox!
Matthew is PCMag’s UK-based editor and news reporter. Prior to joining the team, he spent 14 years writing and editing content on our sister site Geek.com and has covered most areas of technology, but is especially passionate about games tech. Alongside PCMag, he’s a freelance video game designer. Matthew holds a BSc degree in Computer Science from Birmingham University and a Masters in Computer Games Development from Abertay University.
PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology.
© 1996-2021 Ziff Davis. PCMag Digital Group
PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant.